Do you cater for all ages?
We welcome visitors of any age, but the full experience we offer is more suited to adults and older children (10+). We are a working farm, not a zoo or theme park. Our alpacas are friendly, but they are not pets. For safety reasons, we limit the number of young children (under 6) in any group to eight. 
Can I add more people to my group after I book a visit?
In most cases this is not possible as we have to organise several days in advance. Please assist us by planning your visit and having final numbers before you book.
When is the best time of year to visit?
Although we welcome visitors all year round, we recommend autumn and winter months as the weather is more pleasant and the alpacas are more attractive in their cold weather fleece.
Can I just turn up any time?
Sorry, we can't guarantee to be available for unexpected visitors. Unless you book in advance you will almost certainly be disappointed. Also, during busy holiday periods, in particular, we are often booked out.
Do you accept credit cards?
We can process cards via computer, but we prefer cash, cheque or bank transfer, as otherwise we have to charge you a 5% processing fee. We do not currently have an EFTPOS facility.
Do you cater for people with disabilities?
Yes, we have a lot of disabled visitors. Our grounds and farm shop are wheelchair-friendly, but please note that we do not currently have toilet facilities suitable for visitors with mobility problems (see below).
Are toilet facilities available?
Yes, but they are located upstairs.

Cardiff Alpacas
Frequently asked questions
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